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Terms and Conditions


All courses must be booked in advance and paid at the time of booking in full. These are payable at least 2 weeks prior to the course date.


All PAYMENTS are strictly non refundable and non transferable. If you cannnot attend a training day then you must give us advance notification of 14 days.

Where at least 14 days notice is given :

In cases such as this you will not receive a refund, however you will be offered the option to reschedule your training. In this instance a £30 administration fee is charged PER DAYS TRAINING CANCELLED & RESCHEDULED.

Where less than 14 days notice is given:

Please note that you will lose your course fee and training days if you do not give 14 days notice. You will appreciate that late notification will leave our tutor with vacant diary dates that cannot be immediately filled.

In exceptional circumstances, and at the discretion of the course tutor, certain late cancellation notices will not result in the loss of course fees. Examples of such circumstances include medical reasons but we insist that a doctor's letter is presented to us before we reserve a future training date. In any event, an administration fee of £30 will be charged for each cancelled and rescheduled training days.

Note: We regret that the above discretionary exceptional circumstances can only be applied once. If subsequent planned course dates are again cancelled we reserve the right to retain all monies paid regardless of the amount of prior notice given.

Upon cancellation and rescheduling of any course and you are given another opportunity to attend you have one opportunity in order to complete this course of study or else the fee is lost.

If students do not attend on the day of the course, or they are unreasonably late they shall lose the full course fee. Subject to terms.

Escape Training Academy reserves the right to re-allocate the course place to another delegate if fees are not paid in time. The option to transfer clients can only be used once, after which any movement will be considered a cancellation. All outstanding invoices will remain due, irrespective of the number of working days notice given for the cancellation.

Cancelling Courses
The following charges will apply if you wish to cancel a course:
  • 21+ working days before the course start date = 50% of course balance due
  • 1-20 working days before a course = 100% of course balance due

Cancellations must be received in writing or via email through our contact us form and must contain your full details including name, address and booking details. Your cancellation will be confirmed in writing along with an invoice for any fees due.

Escape Training takes no responsibilities for any valuables or possessions or vehicles whilst you are on our premises.

Escape Training Academy course notes and training cannot be relied upon for legal interpretation. Neither Escape Training Academy, nor its employees, trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.

Escape Training reserves the rights in the design, text, graphics, images and course material, handouts and website. All materials, handouts, workbooks and other literature supplied by Escape Training must not be copied or used in any way. All materials are copyright to Escape and MUST NOT be reproduced in any form. Some mages for the website have been purchased from a stock company so they hold the copyright. Taking an image from the site which is owned by a stock company is breaching copyright laws. Theft of intellectual property is taken very seriously. Please do not copy any of the information. Stock companies are embedding images with codes that their spy bots can seek and find online, anyone found using images that they do not hold the license for will be sent settlement demands and perhaps taken to court. Escape Training hold the license to ALL the images within the site. YOU do not.

If you have a complaint about any aspect of your training please contact your tutor in the first instance or email:

Places on courses can only be guaranteed if the payment/deposit has been received.

All students must act and behave appropriately and not undertake any act that would bring dishonour to the Escape Training, as this could result in the student being asked to leave the training session with loss of fee.

Tutors reserve the right to refuse to teach any student who is rudely late to their training session. On days when there is only one booking students will be contacted and will therefore be responsible for their own clients/ models to work on and demonstrate the practical skills during the course.

Escape Training reserves the right to change the course contents, materials, tutors, training dates/days, price, venue and course requirements at any time without prior notice.

Children are not allowed at the training venues.

Mobile phones must be switched off in the training rooms at all times.

Escape training reserves the right to decline applicants for valid reasons.

As part our service to provide excellent customer service we operate an equal opportunities policy. Students will not experience discrimination on any counts. Escape Training will not tolerate abuse Physical or verbal abuse to any trainer at any time. Nor will we tolerate any sexism, ageism or racism or any type of discrimination of any sorts. Bearing this in mind students need to be aware that both males and females book on these courses and we will pair you up accordingly to practice on. So you may be working on someone of the opposite sex. Deciding NOT to carry on with the day if you do not wish to work on any other student will result in your loss of fee.

Refreshments will be available for you to enjoy during break times of your course. Please be aware, that if you suffer from allergies or have any special dietary requirements. Escape Training has no control over the ingredients of the refreshments available and takes no responsibility for clients suffering any allergic reactions or special dietary specifications.

Tutors at Escape will not tolerate any bullying on their courses between students.

Escape Training operates a non-smoking policy.

All student and client information is kept confidential.

Prices can be altered at any time to reflect costs of training however Escape will always remain competitively priced. Old prices will only be honoured at the discretion of Head Office. Discounts are only honoured at the time of the promotion, past discounts found online will not be accepted. Please contact your tutor to ask about any current offers, ALL discounts applicable will be on the homepage. We are not responsible for old pages being found online.

Certificates can be replaced. There is a fee of £25 per certificate to cover the cost of reprinting, postage and searching for the student database for information. Payment is made at the time or ordering your certificate. Certificates will say "duplicate" on them. This is for all certificates both massage, holistic, beauty and reiki.

We invite students who are not 100% confident after the course and have therefore not passed on the day to come and join the next course in the same subject or for the tutor to return to the student on one ocassion at no charge. Tutors also have the option to ask students to complete a written, oral exam and case studies. This is at their discretion and is to keep standards high. If students pass on the day and would like refresher sessions with a tutor it is at the discretion of Escape as to the price per hour they will charge.

We are not responsible for any emails that you do not read on time which relate to your course, changes or cancellations. If you do not hear from us then please email or telephone us so that we can re send any emails you didnt receive. We will not be held responsible for students not receiving work and not contacting us about this issue.

The prices shown on the website at the time of booking are the prices you will be charged. We cannot be responsible for the incorrect prices put out on the internet by tutors past or present, therefore the prices on the Isis website alone are the prices we will honour. Prices can be altered at anytime.

If you are insured currently please make it your responsibility to check with your insurance provider if they will insure our intensive fast track courses. We are accredited by external agencies who will cover our courses, other insurance companies will also, but please double check your own insurance.

The information on our website is intended to be useful and informative for students and potential students. Whilst we take measures to ensure our course information and the content on our website is current, we do ask you to check with any relevant organisations (e.g. insurance companies/awarding bodies/other organisations) that the course you have chosen covers their required criteria. Therefore Escape cannot be held responsible for any criteria or changes that may occur in any 3rd parties requirements. This information would also be applicable for those students who wish to work abroad.

Whilst we take measures to ensure our course information and the content on our website is correct, admin or wording errors can happen. To ensure you are booking the course that you require and are expecting please contact us. We cannot be held responsible for incorrect course bookings.

Home study diplomas are to be conducted in your own time; however a maximum training time span of 12 months is on the anatomy and physiology diploma, massage, and reflexology diplomas. The start date is taken from the initial payment date. Any students wishing to terminate their training will do so at their choice and re starting a course will result in the fee being paid again. All home study diplomas are subject to a non refundable and non exchangeable policy. It is not the responsibility of your tutor to contact you with regards to your home study work, we will not remind you of the time allocation left and once this time is up your contract with Escape will be terminated.

If you plan to do voluntary work with our diplomas please check with your organisation that it is what they need for their insurance purposes. We cannot be held responsible for anyone who doesnt research their training needs thoroughly enough.

** Plagiarism ** Escape Training will not pass nor certify work which is not the students own. Procedures are in place and we will not accept work copied off the internet.

According to the distance selling regulations 2000 you have the right to a 7 day cooling off period where during the first 7 days after booking a course you have an unconditional right to cancel. This is to be notified to us in writing.

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